Category Archives: Internet Services

Using GPS Fleet Tracking for Better Customer Service and Satisfaction

GPS fleet tracking technology has adversely changed over the recent years in Australia. Previously, these tracking systems were deemed luxurious – only used by corporations that can manage large fleets and overhaul vehicles. Today, this is no longer the case as you can use a GPS tracking system for your small business – just to manage two or three company cars.

GPS Fleet Tracking

The revolution of GPS tracking technology has long since improved limited features such as a few hours of recording and showing the location of your fleet. With a new and improved tracking system, a business can benefit from a comprehensive real time vehicle tracking feed – providing details on location, instant video/audio transmission, mechanical analysis, and support of integrated navigation systems.
A GPS vehicle tracking software also helps ease fleet management and cuts down fuel/labour costs, as well as improves business efficiency. But while this has proved to be highly-beneficial in the business management department, how can a GPS fleet tracking system help customer service and improve experience?
Here is how:
One great thing about a GPS vehicle tracking system is that it allows an administrator to share real-time information. Customers can check online for the status of their order by tracking the location of their parcel, as well as gain access to other information such as time of dispatch, expected time of arrival, vehicle registration, and any other relevant information.
The availability of such features also avoid constant phone calls chasing delivery time or asking for proof of delivery from new customers.
A GPS system puts your business in an advanced position to meet customer demands and keep up with market expectations. A tracking system also enables you to cater multiple customers at the same time, since a real-time tracking feed shows you which vehicles are unassigned, which driver is within close proximity to the customer, and what is the best route to use.
With all this information at hand, you can save a lot of time to respond a customer’s call. This will ultimately boost customer satisfaction, as well as maintain customer loyalty.
Being in the business industry, you should know that building and maintaining the confidence your customers have for your services is very importance to the success of your company. While you can build towards this confidence from the points discussed above, a fleet tracking GPS system allows you to monitor and to regulate your staff – making sure that they are competent and up to the task at all times.
You can acquire all these by ensuring that your drivers don’t break any traffic rules. Always check if the company vehicles are used for their intended purposes, as well as maintained for proper handling of goods. The real-time feed allows you to monitor all activities from the command base.
In conclusion, there are so many benefits that come with a GPS fleet tracking system – making it a must-have for your business. Visit to learn more about how tracking systems are the right investments for your business.

Things to Look For When Looking for an SEO specialist

Your website might appear great with many multimedia sizzle. However, if your site does not bring in traffic from targeted audience and customers, then you need the coolest guy in SEO to help you create content that will attract visitors, and thus revenue.

It is about time you look for an SEO expert or an SEO company such as

A qualified and experienced SEO specialist will review your website, ask you about your goals as well as your targeted audience, and devise a way to improve your page views and search engine rankings.

Here are top things you should look for, in an SEO specialist.

  • Years of experience

Anyone can claim to be the coolest guy in SEO, because it is easy to start and set up an SEO firm. This should not mean anything to you. There are many things that make up an experienced SEO specialist, and this takes so many years of experience.

Websites require different SEO tactics so as to succeed. An experienced SEO specialist is able to study your website and do the necessary to make sure that your website gets the traffic it deserves. A new person will only use your website as a study specimen.

  • The coolest guy in SEO should have a proper understand of all the 3 SEO levels

SEO includes three levels:

Technical – this involves the structure of your website which affects the easiness or the difficulty of search engines ability to index and crawl your content.

On-page optimization – this involves the use of components like HTML and keywords that increase traffic to your site.

Off-page optimization – this includes elements such as link building.

Do not rely on a single-dimensional SEO specialist. Your website needs someone who will handle it in all the three angles to optimize its operations.

Understand that search engines have to access all the content in your website, failure to which it will make your website useless, as far as SEO success is concerned. SEO companies need to know the technical difficulties and problems that search engines may face, and they need to address those findings to your website’s designers so that they can look for ways to minimize the problems.

  • Evidence and track record of past SEO success

Well, there are thousands of websites and blog posts that show different tactics of SEO that you can use. You should look for an SEO expert who has at least two references to talk on how the company can help them.

  • Marketing savvy

You have to know that website content needs to be written in a great way that can attract users and lead to sales. A good content should attract customers.

  • Knowledgeable

A good SEO specialist should have a well-rounded perspective as well as knowledge of all marketing at a broad level.

  • Excellent communication skills

Communication skills are an imperative factor to put in mind. A good SEO expert should have excellent communication skills. You don’t expect an SEO expert to do everything by himself. Therefore, he needs to communicate about things that need to be changed.

Finally, check out Kris Reid, CEO of Ardor Media Factory, if you want know more about SEO, go to